**Pathetic Customer Feedback *** Ipad Pro

<p>So i buy an ipad pro... let my kids use it for a month... only to notice that it is starting to bend....</p> <p>i google it.. and notice other people have had the same issues... and it was replaced under warranty...</p> <p>i send my ipad in to where it was purchased... they was just under 7k to replace it... i send an email for them to give me a written report.. because everything was working and i want to know why it has bent...</p> <p>perhaps someone hit a typo but i got the communication that was sent from core " regretfully i cannot issue a letter stating this as the letter would suggest that we physically assessed the device which we have not" " i have however gone back and read the customer response and it seems like this is going to to be a difficult one which wont easily be resolved by giving the customer a letter. i would strongly suggest that the customer contact apply directly ( Not Kloppers) as the customer is looking for a reason the ipad bent and is also referring to other cases which was resolved by apple"</p> <p>honestly is this how you guys communicate??? my only question was WHY HAS THE IPAD BENT within 1 month... everything was working 100% and only the bending was an issue...</p> <p> </p>