Bunch of *********** staff

Nothing infuriates me more than not being able to follow up with a repair, I email, and email and email but nothing, only when I do speak to a consultant do they reply.

Then I get the right number and the receptionist who sounds like she should be in bed sleepiing and not behind a switchboard tells me to press option 3, then I get to Technical Support which is not repairs. The lady that answered was so rude and obnoxious. When i started getting upset she told me not to shout at her. WHERE THE HELL DID SHE GET HER CUSTOMER SERVICE QUALIFICATION BECAUSE THAT IS ONE THING YOU NEVER DO TO A CUSTOMER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I asked to speak to a manager and she refused to put me through saying she can't. Its 2018 surely the phones they use are able to!!!!!!!!!!!!!!!!! The only reason she didn't want to is because she knew she would be in ****!

Then I finally get feedback on my phone and they refuse to fix it and would rather have me pay for a refurbished device as the iphone SE is NO LONGER AVAILABLE but they want to bull**** me that its new! Then they tell me my device stopped working because of a dent (one that was caused a year ago) up until now no issues so please stop bull****ting me! I wasn't born yesterday and I have been speaking to people IN THE INDUSTRY and they all say its my battery and that Core Group is bull****ting me. So I will be collecting my phone from Istore and taking it to the Pakis and God help Core Group if they find the problem is the batter and NOT the screen!

I will NEVER ever use Core Group again and its all well worth it to rather void the warranty and go to the Pakis because at least they don't want to ***** my money by trying to force feed me **** and making me pay R4500 for a "new" phone when I can get a refurbished Iphone 6 for R3500!!!!!!!!