AA
Anonymous A
1 reviews | Active since Apr 2021
17 Apr 2021, 16:16
You guys suck
Load of **** service provider. The level of inconsistency is just ridiculous. Don't bother wasting your hard earned cash on this ****! You will find yourself frustrated on multiple occasions. You will not get the full potential of your bandwidth. Your internet gets cut-out more than anything else (it can happen for 2-3 times a day and stay off for as long as 4-5 hours per session) and on top of that you can forget about any customer service what soever. But I guess that's how we learn in life. Hope you guys will take something from this and hopefully won't make the same mistake I did.
Helpful (0)
Replies (1)0
Replies (1)
Cool Ideas Service Provider's replyOfficial
19 Apr 2021, 07:37Good day Dylan
We are sorry to hear of this frustration,
Upon looking up the history of your email address we have ony found a website enquiry from 2 years ago and nothing else logged with our team ? have you been logging issues with the relevant department and received assistance ?
Kindly send your details to complaints @ cool ideas. co .za so we can assist you accordingly
The Cool Team
We are sorry to hear of this frustration,
Upon looking up the history of your email address we have ony found a website enquiry from 2 years ago and nothing else logged with our team ? have you been logging issues with the relevant department and received assistance ?
Kindly send your details to complaints @ cool ideas. co .za so we can assist you accordingly
The Cool Team
Cool Ideas Service Provider's reply19 Apr 2021, 07:37
Official
Good day Dylan
We are sorry to hear of this frustration,
Upon looking up the history of your email address we have ony found a website enquiry from 2 years ago and nothing else logged with our team ? have you been logging issues with the relevant department and received assistance ?
Kindly send your details to complaints @ cool ideas. co .za so we can assist you accordingly
The Cool Team
We are sorry to hear of this frustration,
Upon looking up the history of your email address we have ony found a website enquiry from 2 years ago and nothing else logged with our team ? have you been logging issues with the relevant department and received assistance ?
Kindly send your details to complaints @ cool ideas. co .za so we can assist you accordingly
The Cool Team