Worst service you could pay more for

Incompetence is taken to new heights by this service provider, they have managed to surpass Eskom in their strive to be labelled worst provider of services in South Africa. We upgraded our connection and what did a more expensive contract bring us? A severed connection! Apparently when you upgrade they want a pro-rata fee which you are expected to pay the same day, or they will cut your connection costing you thousands of rands in lost business. It is not payable at the end of the month with the same debit order you have been paying for years, no no no, it is payable immediately. The kicker is that they don't tell you this on the phone, they don't send you an sms, or an email, or a wattsapp, not even a carrier ***eon, they cut your connection and wait for you to call them, costing you even more time and money, nevermind all the upset clients you have when you tell them "I couldn't process your work because my Internet was down". Anyway I digress, returning to our soap opera... When you do figure out your connection was obliterated by a merciless wave of lemmings and you call them they then inform you of this randomly obscure business practice. Needing your connection returned to a working order you don't argue too much and promptly pay the pro rata fee of R600 which just cost you about R15000 in in lost revenue, they kindly thank you for the payment and say you will be reconnected faster than a cheating spouse jumping out of their *****'s bed at the sound of the bedroom door opening. You reluctantly thank them for destroying a day's income and when your connection never returns to operational order your final phone call for the day will be to find out that their accounts department never xame to work that day so your payment cannot be processed therefore no WiFi till the accounts department comes back to work and unlocks your sinister Web of a plot to de***** Cool Ideas of R600. The end!