PS
Prashant S

1 reviews | Active since Jan 2023

23 Mar 2023, 14:29

Worst Service Provider with Worst Customer Service

The Worst Service Provider in the Country and Highly *********** team that had been ineligible to solve the issue. Forcing you to pay for the service you never had and continuously threatening to report credit score even though you don't have uninterrupted service. Asking customers to troubleshoot or no solutions. Putting blame on other 3rd party and not even trying to resolve issues for 5 months. Generating incorrect invoices and forcing your to pay or suspend the line anytime and no responses on follow ups emails. Highly degraded service and customer service team, disconnect calls anytime and so rude over the phone and never provided any solutions in 5 months but calls you on time to pay for invoices all the time. Service is mostly down 50-70% in a month and ask you to pay on time without solving the issues.

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Replies (1)
Cool Ideas Service Provider
Cool Ideas Service Provider's reply27 Mar 2023, 11:47
Official
Good day Prashant S,
 
Thank you for your feedback, and apologies for the inconvenience caused by the delays.
 
Please note that our Support Supervisor is investigating, and someone will contact you soon.

We appreciate your patience.
 
Kind Regards,
Cool Ideas
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