JB
Jen B
1 reviews | Active since Nov 2024
06 Jan 2025, 16:32
Worst service ever!
Worst service ever, been waiting for a Voip line to be converted from Telkom. No feedback, follow up or any communication. We are now into our 8 week of trying to get this sorted out.
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Cool Ideas Service Provider's replyOfficial
07 Jan 2025, 08:00 Good day Jen, Thank you for bringing this to our attention. We sincerely apologise for the delay and lack of communication regarding your VoIP line conversion. This is certainly not the experience we aim to provide. One of our Connect Team Leaders will be reaching out to you directly to assist in resolving this matter as soon as possible. We appreciate your patience and understanding as we work to make this right. Best Regards, The Cool Ideas Team
Cool Ideas Service Provider's reply07 Jan 2025, 08:00
Official
Good day Jen, Thank you for bringing this to our attention. We sincerely apologise for the delay and lack of communication regarding your VoIP line conversion. This is certainly not the experience we aim to provide. One of our Connect Team Leaders will be reaching out to you directly to assist in resolving this matter as soon as possible. We appreciate your patience and understanding as we work to make this right. Best Regards, The Cool Ideas Team