Worst Internet Service Provider - Stay away!!!

Item: Cool Ideas Service Provider
Rating: 1
Author: Lerato H

Worst internet service provider. Bunch of ******. I gave them notice period to cancel the Fibre line well in advance in 2023, instead of them responding in time they waited for me to be in the month then they didn't cancel the line. They've handed me over to debt collection which tarnishes me with credit bureau.

I called them to remove this nonsense. They're telling me now about adding Admin fees ontop of the *****ulent extra subscription They've decided I owe.

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Replies (1)

Cool Ideas Service Provider's replyOfficial

22 Apr 2025, 14:34

Good day Lerato,

Thank you for your feedback. We sincerely apologise for any inconvenience you may have encountered.

We'd like to resolve this matter for you as soon as possible. One of our billing agents will contact you soon for more information. Thank you for bringing this to our attention.

Kind Regards,

The Cool Ideas Team

Cool Ideas Service Provider's reply22 Apr 2025, 14:34

Official

Good day Lerato,

Thank you for your feedback. We sincerely apologise for any inconvenience you may have encountered.

We'd like to resolve this matter for you as soon as possible. One of our billing agents will contact you soon for more information. Thank you for bringing this to our attention.

Kind Regards,

The Cool Ideas Team