KN
Kayla N
1 reviews | Active since Jul 2020
25 Feb 2021, 11:07
voucher code
So ive been making numerous of calls to the connect,support and account team ive been asking them to get back to me regarding my voucher where i payed for already but my line is not active
please get back to me
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Cool Ideas Service Provider's replyOfficial
25 Feb 2021, 12:06Good day Kaylin
we are sorry to hear of this frustration
we see that you paid via the old method and this has resulted in a delay in activation, we believe a team member has been in touch to confirm the new method of payment and process going forward for the Vuma Reach system.
please be sure to engage via your open support ticket for any udpates, our team are working to resolve this with you.
The Cool Team
we are sorry to hear of this frustration
we see that you paid via the old method and this has resulted in a delay in activation, we believe a team member has been in touch to confirm the new method of payment and process going forward for the Vuma Reach system.
please be sure to engage via your open support ticket for any udpates, our team are working to resolve this with you.
The Cool Team
Best regards,
Cool Ideas Service Provider's reply25 Feb 2021, 12:06
Official
Good day Kaylin
we are sorry to hear of this frustration
we see that you paid via the old method and this has resulted in a delay in activation, we believe a team member has been in touch to confirm the new method of payment and process going forward for the Vuma Reach system.
please be sure to engage via your open support ticket for any udpates, our team are working to resolve this with you.
The Cool Team
we are sorry to hear of this frustration
we see that you paid via the old method and this has resulted in a delay in activation, we believe a team member has been in touch to confirm the new method of payment and process going forward for the Vuma Reach system.
please be sure to engage via your open support ticket for any udpates, our team are working to resolve this with you.
The Cool Team
Best regards,