RV
Roxanne V
1 reviews | Active since Feb 2018
10 Nov 2020, 08:32
Very disappointing customer service
Very disappointing customer service received. Countless emails sent back and forth without any progress. Spoke to a few consultants but i am none the wiser than i was before i emailed them.
I have no idea what is happening and neither does the consultants. definitely will not recommend.
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Replies (2)0
Replies (2)
Cool Ideas Service Provider's replyOfficial
10 Nov 2020, 08:49Good day Roxanne
we are sorry to hear of this frustration however we cannot seem to find any of your details on our system. please advise the account holders name and surname
The Cool Team
we are sorry to hear of this frustration however we cannot seem to find any of your details on our system. please advise the account holders name and surname
The Cool Team
Cool Ideas Service Provider's reply10 Nov 2020, 08:49
Official
Good day Roxanne
we are sorry to hear of this frustration however we cannot seem to find any of your details on our system. please advise the account holders name and surname
The Cool Team
we are sorry to hear of this frustration however we cannot seem to find any of your details on our system. please advise the account holders name and surname
The Cool Team
Cool Ideas Service Provider's replyOfficial
10 Nov 2020, 13:42Hi Roxanne
we believe a connect supervisor has been in touch and has committed to keeping you updated with any progress made by the fibre line provider.
should you wish to escalate further please email complaints @ Coolideas. co .za
The Cool team
we believe a connect supervisor has been in touch and has committed to keeping you updated with any progress made by the fibre line provider.
should you wish to escalate further please email complaints @ Coolideas. co .za
The Cool team
Cool Ideas Service Provider's reply10 Nov 2020, 13:42
Official
Hi Roxanne
we believe a connect supervisor has been in touch and has committed to keeping you updated with any progress made by the fibre line provider.
should you wish to escalate further please email complaints @ Coolideas. co .za
The Cool team
we believe a connect supervisor has been in touch and has committed to keeping you updated with any progress made by the fibre line provider.
should you wish to escalate further please email complaints @ Coolideas. co .za
The Cool team