IE
Inge E
1 reviews | Active since Aug 2019
28 Nov 2022, 08:48
Useless
If I could give a zero star rating I would. Useless useless useless Never use. Been trying to take over the fibre line from the previous homeowner (who had a different ISP and it is just impossible. You cannot get any service from these people. They just keep escalating. and this is just a backend switch.
Helpful (0)
Replies (1)0
Replies (1)
Cool Ideas Service Provider's replyOfficial
28 Nov 2022, 13:51Good day Inge E,
Thank you for your feedback, and apologies for any inconvenience caused.
Please note that the fibre provider cannot accept our order until the previous owner's ISP releases their line. Our Connect supervisor is reaching out to Fibre Suburb to request that they release the previous owner's line, as you've provided your proof of address for the property.
Please bear with us a little longer. Your patience and understanding are much appreciated.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused.
Please note that the fibre provider cannot accept our order until the previous owner's ISP releases their line. Our Connect supervisor is reaching out to Fibre Suburb to request that they release the previous owner's line, as you've provided your proof of address for the property.
Please bear with us a little longer. Your patience and understanding are much appreciated.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply28 Nov 2022, 13:51
Official
Good day Inge E,
Thank you for your feedback, and apologies for any inconvenience caused.
Please note that the fibre provider cannot accept our order until the previous owner's ISP releases their line. Our Connect supervisor is reaching out to Fibre Suburb to request that they release the previous owner's line, as you've provided your proof of address for the property.
Please bear with us a little longer. Your patience and understanding are much appreciated.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused.
Please note that the fibre provider cannot accept our order until the previous owner's ISP releases their line. Our Connect supervisor is reaching out to Fibre Suburb to request that they release the previous owner's line, as you've provided your proof of address for the property.
Please bear with us a little longer. Your patience and understanding are much appreciated.
Kind Regards,
Cool Ideas
*** | ***