BP
Bradly P
1 reviews | Active since Mar 2013
11 Apr 2023, 17:13
******* upgrades without consent
They upgraded my line without consent and now don't want to undo the change backdated expecting me to pay the upgraded difference first. They prepared to downgrade as at next month when `I didn't even authorise the upgrade
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Replies (1)
Cool Ideas Service Provider's replyOfficial
13 Apr 2023, 16:50Good day Bradley P,
Thank you for your feedback, and apologies for any inconvenience caused.
We see that our billing team has already assisted you in this regard. Feel free to contact us for assistance.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused.
We see that our billing team has already assisted you in this regard. Feel free to contact us for assistance.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply13 Apr 2023, 16:50
Official
Good day Bradley P,
Thank you for your feedback, and apologies for any inconvenience caused.
We see that our billing team has already assisted you in this regard. Feel free to contact us for assistance.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused.
We see that our billing team has already assisted you in this regard. Feel free to contact us for assistance.
Kind Regards,
Cool Ideas
*** | ***