update on ********* behavior

Just a follow up. Cell C provided proof they cancelled the line one on 4 November 2022. So Cool Ideas having the line since October very unlikely. Cool Ideas also at first said no cancellation notice was given, in an email. Then in another emails says cancellation notice was received and service terminated 31 December 2022. Again odd that the emails do not match up. Per telephone the line was activated for at least ten months and they will want compensation for that and billing can be behind for as long as ten months or later. Questioning anything and the only response is as per the terms and conditions. Then ask which body to complain to they said ICASA they said not their jurisdiction. So if Cool Ideas cannot give accurate information or want to go debt collecting route then the consumer council will have to intervene and or the high Court.