Unreliable.

Cool ideas took week’s and countless emails and calls to move our internet line to a new address. Just to suspend it a day later die to non-payment of the invoice for the previous address. Their agents assured me I will not be charged double because I moved my line and did not really cancel the service and also referred the new address holder to them as well. But once again, proving completely unreliable. Cool ideas please unsuspend my service and clear that invoice as you promised, I’m going to your social media next.