WL
Willem L

1 reviews | Active since Sept 2010

03 Feb 2023, 15:14

*********, harassment behaviour.

In regards to the phone call received today from Cool Ideas, I am writing to say that this is harassment and that your company admits that there can be billing delays for ten months, it must be clearly stated. Also if Cool Ideas sends and email stating that they only got the activation in October but via the phone call stated it was ten months ago, I am not sure who to believe from the same company. Can you clarify who is actually telling the truth at your company. Legal advise will be taken as Cool Ideas also insinuated that I was lying about canceling the so called contract, but when sent proof the line was released immediately. Also during the month of November Cell C sent proof of still having run the line. Cool Ideas are contradicting themselves numerous times.

0
Replies (2)
WL
Willem L's update03 Feb 2023, 16:01
Reviewer Update
Please note that your line was activated with Cool Ideas on the 21/10/2022 therefore the invoice. This is what was sent. The person phoning said it was active for last ten months...
WL
Willem L's update03 Feb 2023, 16:06
Reviewer Update
Please note that your line was activated with Cool Ideas on the 21/10/2022 therefore the invoice. This is what was sent. The person phoning said it was active for last ten months...