AR
Ayanda R
1 reviews | Active since Oct 2010
25 May 2025, 19:31
****ty service provider
I was involuntarily moved from MTS to cool Ideas. What a disaster, intermittent connection. It Sucks!!! don’t sign up for this ****ty service provider.
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Cool Ideas Service Provider's replyOfficial
28 May 2025, 14:59Good day Ayanda, Thank you for your feedback, and apologies for any inconvenience you may have encountered. We understand your frustration as migrations may have some unforeseen challenges. We see that our Tier 2 Support Team has already been in touch and made arrangements for further troubleshooting. Our team will contact you with updates sometime today. We truly appreciate your patience and you allowing us the opportunity to resolve the intermittent connection issue for you. Please feel free to contact us directly with any further questions or concerns. Warm Regards, The Cool Ideas Team
Cool Ideas Service Provider's reply28 May 2025, 14:59
Official
Good day Ayanda, Thank you for your feedback, and apologies for any inconvenience you may have encountered. We understand your frustration as migrations may have some unforeseen challenges. We see that our Tier 2 Support Team has already been in touch and made arrangements for further troubleshooting. Our team will contact you with updates sometime today. We truly appreciate your patience and you allowing us the opportunity to resolve the intermittent connection issue for you. Please feel free to contact us directly with any further questions or concerns. Warm Regards, The Cool Ideas Team