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Sean S

1 reviews | Active since Aug 2019

04 Nov 2022, 09:25

Tough Guys :)

I would like to reach out to Ayla and the Cool Ideas team that assisted me. I had a heck of a complicated install in my cottage. It was dependent on several different factors which I am not going to go into here. Despite having a lot of complications and taking quite a bit of abuse, Ayla delivered an amazing service. She kept calm and kept me calm throughout most of the process. She is an amazing asset to your business, look after her! As for the rest of Cool Ideas, you are among the very top ISPs this country has to offer for a good reason, thank you for the fantastic support. Your call-answering time is exceptional, your staff are friendly and helpful.

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Replies (1)
Cool Ideas Service Provider
Cool Ideas Service Provider's reply07 Nov 2022, 10:10
Official
Good day Sean S,
 
Thank you for taking the time to share your COOL feedback with us. We really appreciate it.
 
We've relayed your kind words to Ayla and the rest of the team, and they are grateful.
 
Welcome to the COOLest ISP! Please feel free to contact us should you require any assistance.
 
Kind Regards,
Cool Ideas
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