DK
Danielle K
1 reviews | Active since Dec 2016
03 Aug 2020, 11:30
THREE MONTHS
04/05 - I placed my Fiber order and paid 05/05 - Received my voucher 07/05 - I advised them that their system had picked up incorrect address 07/05 to 28/07 - during this time I was told the same old story re Mitchell's Fiber & Cool Ideas broken communication or lack thereof. I am TIRED of following up for THREE months regarding an order that has been paid.
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Cool Ideas Service Provider's replyOfficial
03 Aug 2020, 11:55Hi There, we dont manage the address function unfortuantely this sits on the Mitchells fibre side of things, we will be happy to have a manager call you if you send an email with the account holders details to complaints @ coolideas . co . za
Cool Ideas Service Provider's reply03 Aug 2020, 11:55
Official
Hi There, we dont manage the address function unfortuantely this sits on the Mitchells fibre side of things, we will be happy to have a manager call you if you send an email with the account holders details to complaints @ coolideas . co . za