They not a real ISP using NAT
Folks this isp is a ******* seems they offering the same sub pat service of cheaper mobike connections using CGNAT ip addresses but charging a premium service. Only been with Them since January they messed it up so badly 9n install I was off for 2 weeks should have quit then.
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Cool Ideas Service Provider's replyOfficial
23 Mar 2026, 15:19Good day Gregory N, Thank you for your review. We note your concerns regarding the installation experience as well as the service configuration. Your feedback has been shared with our Support Manager, who will personally review your account and the matters raised, including the delays during installation and the queries relating to the network setup. Our team will be in contact with you directly to discuss this further and provide clarification where required. Thank you for bringing this to our attention and allowing us the opportunity to review the matter and assist further. Kind Regards, The Cool Ideas Team
Cool Ideas Service Provider's reply23 Mar 2026, 15:19
Official
Good day Gregory N, Thank you for your review. We note your concerns regarding the installation experience as well as the service configuration. Your feedback has been shared with our Support Manager, who will personally review your account and the matters raised, including the delays during installation and the queries relating to the network setup. Our team will be in contact with you directly to discuss this further and provide clarification where required. Thank you for bringing this to our attention and allowing us the opportunity to review the matter and assist further. Kind Regards, The Cool Ideas Team