AZ
Andile Z
1 reviews | Active since May 2025
29 May 2025, 15:29
The worst service you can ask for
The worst service, I haven't had my fibre up and running after I made payment. I have been pushed from pilla to post for the past 2 days and I have spent more airtime than the package. They keep on lying saying they are escalating it but nothing happens
Helpful (0)
Replies (1)0
Replies (1)
Cool Ideas Service Provider's replyOfficial
29 May 2025, 15:39 Good day Andile,
Thank you for your feedback, and apologies for any inconvenience you may have encountered. Rest assured, we've logged a ticket with Vumatel for assistance with activating your voucher.
Our Support Manager is investigating your case further and will contact you with feedback. We appreciate your patience and understanding during this time.
Warm Regards,
The Cool Ideas Team
Cool Ideas Service Provider's reply29 May 2025, 15:39
Official
Good day Andile,
Thank you for your feedback, and apologies for any inconvenience you may have encountered. Rest assured, we've logged a ticket with Vumatel for assistance with activating your voucher.
Our Support Manager is investigating your case further and will contact you with feedback. We appreciate your patience and understanding during this time.
Warm Regards,
The Cool Ideas Team