JK
Janes K
1 reviews | Active since Mar 2022
12 May 2022, 08:11
Terrible shocking services
If I could rate them 0 stars I would, this is the second time I am without internet in just 1 month, last time it took them a week to restore, with random customer service guys calling me every day so it looks like service! I am at day 4 now and still without internet. They are useless, WARNING!!! do not use!!!!
Helpful (0)
Replies (1)0
Replies (1)
Cool Ideas Service Provider's replyOfficial
12 May 2022, 12:15Good day Janes K,
Thank you for your feedback, and apologies for any inconvenience caused.
Our escalations team has contacted the Vumatel Service Delivery Manager to expedite the reconnection process. They will be in touch with any updates.
Your patience and understanding are much appreciated.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused.
Our escalations team has contacted the Vumatel Service Delivery Manager to expedite the reconnection process. They will be in touch with any updates.
Your patience and understanding are much appreciated.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply12 May 2022, 12:15
Official
Good day Janes K,
Thank you for your feedback, and apologies for any inconvenience caused.
Our escalations team has contacted the Vumatel Service Delivery Manager to expedite the reconnection process. They will be in touch with any updates.
Your patience and understanding are much appreciated.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused.
Our escalations team has contacted the Vumatel Service Delivery Manager to expedite the reconnection process. They will be in touch with any updates.
Your patience and understanding are much appreciated.
Kind Regards,
Cool Ideas
*** | ***