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Simone S

1 reviews | Active since Oct 2019

08 Oct 2020, 15:14

Terrible service provider! Stay away!

Terrible service provider. Had to submit 5 applications and been waiting almost 2 months to be connected and now I need to submit another application. Terrible! Call center not helpful and although they are quick to respond on email they do not know anything about who covers where after advising you which one to select. Will NEVER refer them.

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Replies (1)
Cool Ideas Service Provider
Cool Ideas Service Provider's reply12 Oct 2020, 15:15
Official
Hi Simone 

we are terribly sorry to hear of this frustration, can you please send us a reference number so that we can look into what happened here as we cannot pick up the email address supp**** on our system. 

we look forward to your reply

The Cool Team