AM
Alonso M
1 reviews | Active since Feb 2024
17 Feb 2024, 07:46
Terrible service
This has to be WORST INTERNET SERVICE PROVIDER. DON'T DO BUSINESS WITH THEM. I have waited for open serve to come install the WiFi it hasn't been done. The cool ideas application is 20 days long and different people respond with the same useless feedback!!?? few days ago I asked to speak to the manager Telisha Bharath she was so rude and uninterested, lack of professionalism. I have waited for feedback since last week. Do not do business with them
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Cool Ideas Service Provider's replyOfficial
19 Feb 2024, 08:56Good day Alonso M, Thank you for your feedback and we deeply apologize for any inconvenience caused. Please provide us with your direct number and ticket reference so our Operations Team Leader can contact you, as the number we tried to call did not go through. Thank you for your patience. Kind Regards, Cool Ideas Connect Team *** ***
Cool Ideas Service Provider's reply19 Feb 2024, 08:56
Official
Good day Alonso M, Thank you for your feedback and we deeply apologize for any inconvenience caused. Please provide us with your direct number and ticket reference so our Operations Team Leader can contact you, as the number we tried to call did not go through. Thank you for your patience. Kind Regards, Cool Ideas Connect Team *** ***