CG
Calym G
1 reviews | Active since May 2014
05 Jun 2025, 17:20
Terrible range - can't connect to wi-fi and I go further than 8 meters from my router.
Terrible product service - I lose connection to my router when I move 10 meters away to another room in my tiny apartment. The technical consultants advised that walls may provide obstruction to signal and that I would need to pay additional fees for a booster - this was not mentioned to me when taking up the product.
Helpful (0)
Replies (1)0
Replies (1)Cool Ideas Service Provider's replyOfficial
06 Jun 2025, 10:33Good day, Calym G,
Thank you for your feedback. We apologize for any inconvenience caused by the Wi-Fi signal issues. Our support team has been notified and will contact you shortly to assist further with the matter.
We appreciate your patience and understanding during this time.
Warm Regards,
The Cool Ideas Team
Thank you for your feedback. We apologize for any inconvenience caused by the Wi-Fi signal issues. Our support team has been notified and will contact you shortly to assist further with the matter.
We appreciate your patience and understanding during this time.
Warm Regards,
The Cool Ideas Team
Cool Ideas Service Provider's reply06 Jun 2025, 10:33
Official
Good day, Calym G,
Thank you for your feedback. We apologize for any inconvenience caused by the Wi-Fi signal issues. Our support team has been notified and will contact you shortly to assist further with the matter.
We appreciate your patience and understanding during this time.
Warm Regards,
The Cool Ideas Team
Thank you for your feedback. We apologize for any inconvenience caused by the Wi-Fi signal issues. Our support team has been notified and will contact you shortly to assist further with the matter.
We appreciate your patience and understanding during this time.
Warm Regards,
The Cool Ideas Team
