RB
Richard B
1 reviews | Active since Jan 2018
06 Oct 2025, 11:51
Terrible
Watch out for their 1 month termination cancellation fee! They rely on you not remembering it. Who knows 1 month before they need to cancel?! Sometimes life happens
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Cool Ideas Service Provider's replyOfficial
07 Oct 2025, 09:47Good day Richard, Thank you for your feedback, and apologies for any inconvenience you may have encountered. We understand that unexpected situations can arise, and we do our best to assist where possible. Our services operate on a calendar month's notice period, which is detailed in our Terms and Conditions available at https://coolideas.co.za/terms-and-conditions/. This ensures that all cancellations are processed fairly and consistently. Please don't hesitate to reach out to us with any questions. Kind Regards The Cool Ideas Team
Cool Ideas Service Provider's reply07 Oct 2025, 09:47
Official
Good day Richard, Thank you for your feedback, and apologies for any inconvenience you may have encountered. We understand that unexpected situations can arise, and we do our best to assist where possible. Our services operate on a calendar month's notice period, which is detailed in our Terms and Conditions available at https://coolideas.co.za/terms-and-conditions/. This ensures that all cancellations are processed fairly and consistently. Please don't hesitate to reach out to us with any questions. Kind Regards The Cool Ideas Team