DH
Dash H
1 reviews | Active since Jul 2012
12 May 2025, 06:17
Terrible
Prices always increasing yet service always decreasing. My 50mb line now runs at around 10mbps and price is constantly increasing. Terrible services
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Replies (1)
Cool Ideas Service Provider's replyOfficial
12 May 2025, 11:33Good day Dash,
Thank you for your feedback. We understand how frustrating reduced speeds can be and would like to investigate this further.
Kindly provide your #COOL ticket reference so we can check the details on our side. If you haven’t yet logged a ticket with our Support Team, please do so at your earliest convenience so we can assist you directly.
We're here to help and committed to resolving any service issues you're facing.
Warm Regards,
The Cool Ideas Team
Cool Ideas Service Provider's reply12 May 2025, 11:33
Official
Good day Dash,
Thank you for your feedback. We understand how frustrating reduced speeds can be and would like to investigate this further.
Kindly provide your #COOL ticket reference so we can check the details on our side. If you haven’t yet logged a ticket with our Support Team, please do so at your earliest convenience so we can assist you directly.
We're here to help and committed to resolving any service issues you're facing.
Warm Regards,
The Cool Ideas Team