Suspended service
Our internet was suspended due to Rica documents. They are blatantly arrogant. This is not the first time they come with bullying tactics. This is the worst service providers we have ever have to deal with. This is the end of the road for us with them.
Helpful (0)
Replies (1)0
Replies (1)
Cool Ideas Service Provider's replyOfficial
20 Nov 2025, 08:53Good day Megan,
Thank you for your feedback, and apologies for any inconvenience you may have encountered. We understand how frustrating this experience must have been, and we would like to look into what happened regarding the suspension of your service.
Please share your #COOL ticket reference in a reply to this review so that we can investigate this further and assist accordingly.
Kind Regards,
The Cool Ideas Team
Cool Ideas Service Provider's reply20 Nov 2025, 08:53
Official
Good day Megan,
Thank you for your feedback, and apologies for any inconvenience you may have encountered. We understand how frustrating this experience must have been, and we would like to look into what happened regarding the suspension of your service.
Please share your #COOL ticket reference in a reply to this review so that we can investigate this further and assist accordingly.
Kind Regards,
The Cool Ideas Team