WO
Wessel O

1 reviews | Active since Feb 2026

20 Apr 2026, 10:40

Struisbult Springs

We never have 1 month full wifi not even a week without outages

0
Replies (1)
Cool Ideas Service Provider
Cool Ideas Service Provider's reply20 Apr 2026, 16:20
Official
Good day Wessel,

Thank you for bringing this to our attention.

We sincerely apologise for any inconvenience caused by the recurring fibre outages in your area. We understand how disruptive frequent outages can be and the frustration this may have caused.

To assist you further and investigate this matter, we kindly request that you provide your #COOL ticket reference. This will help us locate your profile and review the issue in detail.

We look forward to your response so we can assist in resolving this as quickly as possible.

Kind Regards,
The Cool Ideas Team