1 reviews | Active since Aug 2019
Sign on the cool ideas dotted line to get **********
Diabolical business practices. This company charges a premium for their services, then when your TV keeps buffering they tell you to get a better package, so you do, then your tv buffers again they tell you to get a better package, so you do. Till you end um with a 100mb line, "unshaped" and "uncapped" yet when you want to watch some tv after work you never get more than 10mb. You send them photos of speed tests by the dozens, then all of a sudden magically you're up to 100mb again. A month or two later you repeat the process, and so on and so on, for the last 4 years. They're great for the first year, but afterwards their true intentions to commit ***** at your expense come shining through, having you pay for a service that if you don't constantly keep checking and then complaining about you will never receive. I'm not sure who is the lesser of the evils in the wifi game is, but I know who ranks the highest.
You're welcome to share the #COOL ticket reference with us on this platform as we were unable to locate your Cool Ideas profile using the information from your review.
The ticket reference will help us find your profile for our Support Manager to assist you further. You can find this information in the subject of any of the emails sent to you by our Support Team or any other team.
We're eager to hear back from you.
Kind Regards,
The Cool Ideas Team
You're welcome to share the #COOL ticket reference with us on this platform as we were unable to locate your Cool Ideas profile using the information from your review.
The ticket reference will help us find your profile for our Support Manager to assist you further. You can find this information in the subject of any of the emails sent to you by our Support Team or any other team.
We're eager to hear back from you.
Kind Regards,
The Cool Ideas Team
