RB
Ruan B
1 reviews | Active since Nov 2017
24 Aug 2022, 11:50
Poor support
Poor support
And very very poor support ticket management
Helpful (0)
Replies (1)0
Replies (1)
Cool Ideas Service Provider's replyOfficial
24 Aug 2022, 12:08Good day Ruan,
Thank you for your feedback, and apologies for any inconvenience caused.
We are currently experiencing high ticket volumes due to the Vumatel outage in Fourways, Lonehill and surrounding areas. Vumatel technicians are actively working on resolving the outage as soon as possible. Please bear with us.
Your patience and understanding are much appreciated.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused.
We are currently experiencing high ticket volumes due to the Vumatel outage in Fourways, Lonehill and surrounding areas. Vumatel technicians are actively working on resolving the outage as soon as possible. Please bear with us.
Your patience and understanding are much appreciated.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply24 Aug 2022, 12:08
Official
Good day Ruan,
Thank you for your feedback, and apologies for any inconvenience caused.
We are currently experiencing high ticket volumes due to the Vumatel outage in Fourways, Lonehill and surrounding areas. Vumatel technicians are actively working on resolving the outage as soon as possible. Please bear with us.
Your patience and understanding are much appreciated.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused.
We are currently experiencing high ticket volumes due to the Vumatel outage in Fourways, Lonehill and surrounding areas. Vumatel technicians are actively working on resolving the outage as soon as possible. Please bear with us.
Your patience and understanding are much appreciated.
Kind Regards,
Cool Ideas
*** | ***