MS
Moiketsi S
1 reviews | Active since Jul 2016
23 May 2025, 15:47
Poor Service
Extremely Poor Service. I have been trying to get a invoice sent to me to buy a new cordless phone as I was told that I need to be invoiced first before I collect the phone. Despite numerous phone calls and an issued ticket including request and emails on the same ticket. Nobody gets back to me.
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Cool Ideas Service Provider's replyOfficial
26 May 2025, 17:51Good day Moiketsi,
Hi, thank you for your review. We apologise for any inconvenience and frustration caused.
We're pleased to acknowledge that your request was attended to, and the necessary assistance was provided. If you have any further questions or need additional support, please feel free to contact our team.
Thank you for your patience.
Warm Regards,
The Cool Ideas Team
Cool Ideas Service Provider's reply26 May 2025, 17:51
Official
Good day Moiketsi,
Hi, thank you for your review. We apologise for any inconvenience and frustration caused.
We're pleased to acknowledge that your request was attended to, and the necessary assistance was provided. If you have any further questions or need additional support, please feel free to contact our team.
Thank you for your patience.
Warm Regards,
The Cool Ideas Team