jM
jeff M
1 reviews | Active since Jul 2009
06 Aug 2020, 08:41
Poor service
No response to follow-ups. Fed up with Axxess and need something better.
Their service does not exist.
Helpful (0)
Replies (3)0
Replies (3)
Cool Ideas Service Provider's replyOfficial
06 Aug 2020, 08:48Hi There, we are not sure where Axxess fits in as we are Cool Ideas, if you have an account with us please provide us your reference number and a manager will reach out :)
Cool Ideas Service Provider's reply06 Aug 2020, 08:48
Official
Hi There, we are not sure where Axxess fits in as we are Cool Ideas, if you have an account with us please provide us your reference number and a manager will reach out :)
jM
jeff M's updateReviewer Update
06 Aug 2020, 11:30We are trying to get an account. This ticket may help you: COOL-***
We want to move from Axxess to something better, as explained in our correspondence. Looks like out of the frying pan into.....
We want to move from Axxess to something better, as explained in our correspondence. Looks like out of the frying pan into.....
jM
jeff M's update06 Aug 2020, 11:30
Reviewer Update
We are trying to get an account. This ticket may help you: COOL-***
We want to move from Axxess to something better, as explained in our correspondence. Looks like out of the frying pan into.....
We want to move from Axxess to something better, as explained in our correspondence. Looks like out of the frying pan into.....
Cool Ideas Service Provider's replyOfficial
06 Aug 2020, 11:59terribly sorry about this Jeff, we have escalated this, we see that Axxess is holding onto your line and needs to release it before we can take over,
Cool Ideas Service Provider's reply06 Aug 2020, 11:59
Official
terribly sorry about this Jeff, we have escalated this, we see that Axxess is holding onto your line and needs to release it before we can take over,