LB
Laura B
1 reviews | Active since May 2017
19 May 2022, 14:20
poor
Not only the service does not come cheap but it has happened now three or four times that I am disconnected and left without internet only to find out that someone has hacked our account and changed the name on it. So you need to go through the whole palava of calling and going through this department and that until they get it right! Poor!
Helpful (0)
Replies (1)0
Replies (1)Cool Ideas Service Provider's replyOfficial
19 May 2022, 14:24Good day Laura B,
Thank you for your feedback, and apologies for the inconvenience caused.
Our support team is working on your ticket and will be in contact soon.
Your patience and understanding are much appreciated.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for the inconvenience caused.
Our support team is working on your ticket and will be in contact soon.
Your patience and understanding are much appreciated.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply19 May 2022, 14:24
Official
Good day Laura B,
Thank you for your feedback, and apologies for the inconvenience caused.
Our support team is working on your ticket and will be in contact soon.
Your patience and understanding are much appreciated.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for the inconvenience caused.
Our support team is working on your ticket and will be in contact soon.
Your patience and understanding are much appreciated.
Kind Regards,
Cool Ideas
*** | ***
