Poor ATTITUDE and poor SERVICE. Oh wait no service at all.

We have two different households which are with cool ideas. We app**** since beginning of May 2020. On the first application for the first house there is NO INTERNET. It had only worked a few days and then no internet at all. At the second house there is internet but the line is only 1Mbps download speed and 0.5 Mbps upload instead of 10Mbps download and 5Mbps upload as advertised and promised. I would advise to use any other service provided that makes guarantees on service and is reliable. I would not recommend them at all. There is the same services provided from other internet providers at lower cost as well. Please ensure you do your homework before choosing wisely. They speak about how they want to handle a query in a professional manner. But their work ethics are up to nothing. I still stand to what I said this is total BS. You have to pay up front for a service which is R599 per month and they put the phone down in your ear while holding the line. They have all the information on the system but they fail to call back. As long as they get their money they don't care about their service the rendering and the customer is just another income for them. They don't look after their clients need and there is definitely no service. Please be aware. Never ever have I had this problem with my first service providers which is Neotel or Metro Fibre. Please be vigilent and aware. This may cost you more on the long run. If you ever make it to second month. Which in my case I doubt it. ALL IS PROMISED AND NOTHING IS GUARENTEED. PLEASE BE CAREFUL!!!