Paul Butschi, CEO of Cool Ideas should take customer service more seriously

I app**** for fibre on the 29th June and am to date, not online. Was promised order would be completed in 2 - 3 weeks. After a stuff-up concerning RICA documentation, I was promised I would have internet on the 26/27 July - the contractor for CI made a mistake and now no-one will give me a date as to when installation will be completed. Unacceptable service to say the least. I want this sorted out before the end of the week.