BP
Billy P
1 reviews | Active since Apr 2010
12 Oct 2023, 13:18
Pathwtic
I have been a loyal client with Coolideas for over 4 years….i knew from the day i heard Afrihost had bought that they would become *******. I pay over R1200 per month, and roday they suspended me for R188 on my VoIP line…note, they suspended my fibre, no mail…no warning…suspended. Chickens know more about brushing their teeth than these people know about customer care
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Cool Ideas Service Provider's replyOfficial
12 Oct 2023, 14:53Good day Billy P,
Thank you for taking the time to share your feedback with us, and apologies for any inconvenience caused by this.
Please note that we have escalated your case to our Billing Management, and someone should contact you soon to sort this out.
Kind Regards,
Cool Ideas
*** | ***
Thank you for taking the time to share your feedback with us, and apologies for any inconvenience caused by this.
Please note that we have escalated your case to our Billing Management, and someone should contact you soon to sort this out.
Kind Regards,
Cool Ideas
*** | ***
Best regards,
Cool Ideas Service Provider's reply12 Oct 2023, 14:53
Official
Good day Billy P,
Thank you for taking the time to share your feedback with us, and apologies for any inconvenience caused by this.
Please note that we have escalated your case to our Billing Management, and someone should contact you soon to sort this out.
Kind Regards,
Cool Ideas
*** | ***
Thank you for taking the time to share your feedback with us, and apologies for any inconvenience caused by this.
Please note that we have escalated your case to our Billing Management, and someone should contact you soon to sort this out.
Kind Regards,
Cool Ideas
*** | ***
Best regards,