PATHETIC SERVICE PROVIDER

This truly the worst service provider ever and I really would want to share my pathetic experience on a much higher platform.I was called by cool ideas and was told someone from vumatel will call me which they did on the 24th,I was told that a technician will be coming at 12 I was then contacted earlier than our appointment saying the technician was already in the complex but wasn't home,thats why I requested 12.Another technician was came at 2 but couldn't find the fault informing me that cool ideas cancelled my line (something I never ever requested).I couldn't call coz urll not open on the weekend had to spend the whole wknd again without internet.I called the first thing on Monday morning spoke to a gent named Busiswe Thusini she was so rude and nonchalant,she informed me that vumatel cancelled my line.Vumatel saild that cool ideas cancelled my line and she will call me back..that was 9 oclock this morning still no call from anyone.I then called cool ideas now just before 5.I now have to go home again with no internet access and sooo much work that's currently standing still.All thanks to cool ideas.The worst service ever and I will make sure this is going to as many social media platforms as possible