RS
Rudo S

1 reviews | Active since Feb 2014

08 Mar 2025, 14:33

Pathetic Service

Worst experience with no proper communication. An entire week to get connected only to be told I have the incorrect box. Quick to send invoices instead

0
Replies (1)
Cool Ideas Service Provider
Cool Ideas Service Provider's reply10 Mar 2025, 11:22
Official
Good day Rudo, 

We regret any inconvenience caused during your experience and appreciate your feedback. We understand that delays in getting connected can be frustrating, and we would like to address your concerns. 
 
One of our Connect Team Leaders will be reaching out to you to discuss this further and assist where possible. Please keep an eye out for their call. 
 
If there’s anything else you’d like to bring to our attention in the meantime, feel free to contact our Support Team at *** or *** for further assistance. 
 
Warm Regards, 
The Cool Ideas Team