Pathetic service

Well well we'll it is Friday and still no refund! Oh this is something else this Davini lady from their sends an email stating can't allocate my payment but I've sent through all pop. Who is ****ing me around now. I want my wifi on that I have paid for! instead of calling me like a normal person you guys send me an email where as I don't work haven't made money due to the fact no Internet then they expect me to read me emails. Who on this earth thinks the way you do? This is unprofessional as a company. JUST GIVE ME WHAT IS DUE TO ME OR GIVE ME A JOB TO THEIR ****ING WORK! I DON'T WANT TO HEAR STORIES I AM A BIG MAN AND HAD ENOUGH REST SO TELL YOUR KIDS BEDTIME STORIES AND NOT ME!