ZP
Zelmarie P

1 reviews | Active since Mar 2023

07 Mar 2023, 15:28

Pathetic service

Absolutely pathetic. I do not recommend them for anyone. You pay all you bills then over 3 months they won't to come and say you still a amount outstanding for December. I paid R1500 so that 2 months is already paid. Now in March they called me and said I didn't pay March as yet, but I already paid in February, March and February wifi amount. Then they tell me the amount was for February and I still need to pay for March. I called them then they sorted it out, but now again they said only after 3 months there is amount outstanding from December. There service is pathetic, because everything was paid that was send to me in December

0
Replies (1)
Cool Ideas Service Provider
Cool Ideas Service Provider's reply10 Mar 2023, 13:59
Official
Good day Zelmarie P,
 
Thank you for your feedback, and apologies for the inconvenience. 
 
Please note that our Billing Team Leaders are investigating, and someone will contact you in this regard.
 
Kind Regards, 
Cool Ideas 
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