Pathetic customer service

Worst customer experience ever. Consultants cannot properly answer queries without contradicting themselves. They cannot give a proper cut off date and stick to it. No management feedback is provided when requested and consultants can never answer your queries accurately it’s like they don’t understand simple English or cannot read. I have dealt with 2 absolutely pathetic consultants over the past 2 months who could not answer a simple question I asked, Marilyn Pitikoe and Maureen Neswiswi