Pathetic Connectivity
Im fed up with the service they provide. you spend at least 1 day a week without internet. Really regret them as a service provider and will be looking to switch ASAP
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Cool Ideas Service Provider's replyOfficial
27 Aug 2021, 07:20Good day Ross
We are sorry to hear of your frustration
We see that your link went down due to a clear access network error, and other than that we cant see any tickets logged besides one 21 days ago, we believe our team have been on site to you in the past and if you are having issues kindly log this with our support desk
should you still not be satisfied with the outcome, kindly lodge a complaint @ Cool Ideas . Co . Za
The Cool Team
We are sorry to hear of your frustration
We see that your link went down due to a clear access network error, and other than that we cant see any tickets logged besides one 21 days ago, we believe our team have been on site to you in the past and if you are having issues kindly log this with our support desk
should you still not be satisfied with the outcome, kindly lodge a complaint @ Cool Ideas . Co . Za
The Cool Team
Cool Ideas Service Provider's reply27 Aug 2021, 07:20
Official
Good day Ross
We are sorry to hear of your frustration
We see that your link went down due to a clear access network error, and other than that we cant see any tickets logged besides one 21 days ago, we believe our team have been on site to you in the past and if you are having issues kindly log this with our support desk
should you still not be satisfied with the outcome, kindly lodge a complaint @ Cool Ideas . Co . Za
The Cool Team
We are sorry to hear of your frustration
We see that your link went down due to a clear access network error, and other than that we cant see any tickets logged besides one 21 days ago, we believe our team have been on site to you in the past and if you are having issues kindly log this with our support desk
should you still not be satisfied with the outcome, kindly lodge a complaint @ Cool Ideas . Co . Za
The Cool Team