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charlene G
1 reviews | Active since Apr 2013
03 Jul 2023, 09:00
NOT RELEASING LINE
I sent my cancellation on the 5th May 2023 for the months notice. Cool ideas confirming that the line will be released on the 30th June.
My line has not been released and its the 03rd July 2023. Why are you holding line as i have given sufficient notice.
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Cool Ideas Service Provider's replyOfficial
03 Jul 2023, 11:02Good day Charlene G,
Thank you for your feedback, and apologies for any inconvenience caused.
Please note that we have escalated your case to our Connect Team leaders for further assistance. Someone should contact you soon.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused.
Please note that we have escalated your case to our Connect Team leaders for further assistance. Someone should contact you soon.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply03 Jul 2023, 11:02
Official
Good day Charlene G,
Thank you for your feedback, and apologies for any inconvenience caused.
Please note that we have escalated your case to our Connect Team leaders for further assistance. Someone should contact you soon.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused.
Please note that we have escalated your case to our Connect Team leaders for further assistance. Someone should contact you soon.
Kind Regards,
Cool Ideas
*** | ***