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Daniel E
1 reviews | Active since Mar 2009
07 Apr 2023, 11:49
Not impressed!
We have been without service for 5 days due to 'maintenance'. When contacting Cool Ideas, they advised that the problem is with Vumatel and the matter will only receive attention after Easter Weekend. Is this acceptable?
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Cool Ideas Service Provider's replyOfficial
17 Apr 2023, 10:34Good day Daniel E,
Thank you for your feedback, and apologies for any inconvenience caused by the maintenance.
We appreciate your patience. Feel free to contact us again should you require assistance.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused by the maintenance.
We appreciate your patience. Feel free to contact us again should you require assistance.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply17 Apr 2023, 10:34
Official
Good day Daniel E,
Thank you for your feedback, and apologies for any inconvenience caused by the maintenance.
We appreciate your patience. Feel free to contact us again should you require assistance.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused by the maintenance.
We appreciate your patience. Feel free to contact us again should you require assistance.
Kind Regards,
Cool Ideas
*** | ***