Non-delivery of item paid. Incapable of activating account

16 days later. Acc opened, deposit paid. Modem never couriered Emailed POP, FICA, image of device, date of move communicated Wrote multiple times that it correspondence must be by mail as I am in zoom for work and cannot take calls. For the sake of my work the internet must be continuous. Tickets made, emails sent, various agents, each not reading the previous, not just 1 basic checklist, a hell of a lot of communication with still zero fruit. At this point I expect who ever to drive through with my modem and get my internet activated. The entire complex is with you and this is the loyalty and service we get?

I REPEAT, please email me- and get this done ***