Helpful (0)
Replies (2)0
Replies (2)
Cool Ideas Service Provider's replyOfficial
12 Sept 2023, 11:28Good day Dash H,
Thank you for your feedback, and apologies for any inconvenience caused by your isolated line fault.
We see that our Support team has already logged the fault with the Fibre Provider. The team has also sent your ticket reference and turnaround times. Our team will keep you updated.
Please advise if you require further assistance from us.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused by your isolated line fault.
We see that our Support team has already logged the fault with the Fibre Provider. The team has also sent your ticket reference and turnaround times. Our team will keep you updated.
Please advise if you require further assistance from us.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply12 Sept 2023, 11:28
Official
Good day Dash H,
Thank you for your feedback, and apologies for any inconvenience caused by your isolated line fault.
We see that our Support team has already logged the fault with the Fibre Provider. The team has also sent your ticket reference and turnaround times. Our team will keep you updated.
Please advise if you require further assistance from us.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused by your isolated line fault.
We see that our Support team has already logged the fault with the Fibre Provider. The team has also sent your ticket reference and turnaround times. Our team will keep you updated.
Please advise if you require further assistance from us.
Kind Regards,
Cool Ideas
*** | ***
DH
Dash H's updateReviewer Update
13 Sept 2023, 06:43No service again, it’s gone down twice in 24 hours now. “Please advise if you need anything further from us” - well, it would be nice to get the service I’m paying for but hey, no pressure right (sarcasm, that’s actually ridiculous lol)
DH
Dash H's update13 Sept 2023, 06:43
Reviewer Update
No service again, it’s gone down twice in 24 hours now. “Please advise if you need anything further from us” - well, it would be nice to get the service I’m paying for but hey, no pressure right (sarcasm, that’s actually ridiculous lol)