CM
Christine M
1 reviews | Active since Nov 2017
17 Nov 2020, 17:27
No internet connectivity
Internet connectivity up and down for 2 weeks. Vumatel replaced cpe box this morning and said I would be connected in approximately hours. 7 HOURS LATER AND ZERO INTERNET CONNECTION.
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Replies (1)
Cool Ideas Service Provider's replyOfficial
23 Nov 2020, 13:23Good day Christine
we apologize for the frustration, we see that you have been in regular contact with Buhle who has been explaining what issues the Fibre LIne Provider has been experiencing resulting in your internet not functioning. we do believe all is now in order
kindly raise any future issues with complaints @ coolideas .co .za should you wish for a supervisor to be involved :)
The CooL team
we apologize for the frustration, we see that you have been in regular contact with Buhle who has been explaining what issues the Fibre LIne Provider has been experiencing resulting in your internet not functioning. we do believe all is now in order
kindly raise any future issues with complaints @ coolideas .co .za should you wish for a supervisor to be involved :)
The CooL team
Cool Ideas Service Provider's reply23 Nov 2020, 13:23
Official
Good day Christine
we apologize for the frustration, we see that you have been in regular contact with Buhle who has been explaining what issues the Fibre LIne Provider has been experiencing resulting in your internet not functioning. we do believe all is now in order
kindly raise any future issues with complaints @ coolideas .co .za should you wish for a supervisor to be involved :)
The CooL team
we apologize for the frustration, we see that you have been in regular contact with Buhle who has been explaining what issues the Fibre LIne Provider has been experiencing resulting in your internet not functioning. we do believe all is now in order
kindly raise any future issues with complaints @ coolideas .co .za should you wish for a supervisor to be involved :)
The CooL team