NO GOOD

This is now the second time I'm writing a review. I was told on March the 1st that someone was assigned to deal with my problem and that I need to contact their accounts department. I have contacted accounts and support through their ticketing system. I have sent numerous emails to various departments because during the day the phones don't work but just after five you can get a call center agent who is unable to resolve my problem because now it's not a billing problem anymore but a connection problem. I'm struggling to get reconnected since last month the 24th when I paid my bill. Today is the 4th and still nothing. Now I'm running out of time with my online courses. So what now.