CM
Claudette M
1 reviews | Active since Nov 2019
05 May 2023, 10:10
NO CONNECTION SINCE SUNDAY LAST WEEK AND NO ASSISTANCE
NO CONNECTION SINCE SUNDAY AND NO ASSISTANCE AFTER LOGGING CALLS AND SEVERAL PHONE CALLS Made them aware that my cell reception with vodacom is bad and they should call me back when we cut off - nothing, nobody calls nobody comes out.Just made the last call to Cindy explained how frustrated I am asked her to call me should we cutt off - nothing -
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Replies (1)
Cool Ideas Service Provider's replyOfficial
11 May 2023, 16:54Good day Claudette M,
Thank you for your feedback, and apologies for any inconvenience caused.
We see that your fibre box was installed and that you've made arrangements with our Support Team. However, our Support Supervisor has been trying to reach you to no avail.
Please contact us again should you require further assistance.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused.
We see that your fibre box was installed and that you've made arrangements with our Support Team. However, our Support Supervisor has been trying to reach you to no avail.
Please contact us again should you require further assistance.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply11 May 2023, 16:54
Official
Good day Claudette M,
Thank you for your feedback, and apologies for any inconvenience caused.
We see that your fibre box was installed and that you've made arrangements with our Support Team. However, our Support Supervisor has been trying to reach you to no avail.
Please contact us again should you require further assistance.
Kind Regards,
Cool Ideas
*** | ***
Thank you for your feedback, and apologies for any inconvenience caused.
We see that your fibre box was installed and that you've made arrangements with our Support Team. However, our Support Supervisor has been trying to reach you to no avail.
Please contact us again should you require further assistance.
Kind Regards,
Cool Ideas
*** | ***