OS
Owen S

1 reviews | Active since Nov 2020

01 Jul 2022, 10:04

No accountability

Internet down in my area. They advised it is a Vumatel issue. There appears to be no follow up and accountability to try and assist. On following up they advised they are still waiting for Vumatel. Cant supply a Reference No as they did not give me one

0
Replies (1)
Cool Ideas Service Provider
Cool Ideas Service Provider's reply01 Jul 2022, 11:26
Official
 Good day Owen,
 
Thank you for your feedback, and apologies for the inconvenience caused.

The outage in your area occurred, but if you would like a reference, we can provide one

Your patience and understanding are much appreciated.
 
Kind Regards,
Cool Ideas