sN
sdumo N
1 reviews | Active since May 2019
10 Nov 2021, 17:53
Never use them
****** of note, Do not ever ever use them, never ever. When you have to cancel, they keep debiting even if you have cancel months after.
Helpful (0)
Replies (3)0
Replies (3)
Cool Ideas Service Provider's replyOfficial
11 Nov 2021, 13:27Good Day Sdumo N,
Thank you for your feedback.
Your recent invoice is due to your service being terminated on 30 November 2021. Your service termination is affected by the calendar month's cancellation notice period that the fibre provider requires.
If you have any questions regarding the cancellation process, feel free to contact us on either *** or ***.
Kind Regards,
Cool Ideas
Thank you for your feedback.
Your recent invoice is due to your service being terminated on 30 November 2021. Your service termination is affected by the calendar month's cancellation notice period that the fibre provider requires.
If you have any questions regarding the cancellation process, feel free to contact us on either *** or ***.
Kind Regards,
Cool Ideas
Cool Ideas Service Provider's reply11 Nov 2021, 13:27
Official
Good Day Sdumo N,
Thank you for your feedback.
Your recent invoice is due to your service being terminated on 30 November 2021. Your service termination is affected by the calendar month's cancellation notice period that the fibre provider requires.
If you have any questions regarding the cancellation process, feel free to contact us on either *** or ***.
Kind Regards,
Cool Ideas
Thank you for your feedback.
Your recent invoice is due to your service being terminated on 30 November 2021. Your service termination is affected by the calendar month's cancellation notice period that the fibre provider requires.
If you have any questions regarding the cancellation process, feel free to contact us on either *** or ***.
Kind Regards,
Cool Ideas
sN
sdumo N's updateReviewer Update
04 Jan 2022, 06:50With the account closed and settled and you still debiting my account. you really are ******. Never ever use cool ideas, ever.
sN
sdumo N's update04 Jan 2022, 06:50
Reviewer Update
With the account closed and settled and you still debiting my account. you really are ******. Never ever use cool ideas, ever.
Cool Ideas Service Provider's replyOfficial
04 Jan 2022, 11:50Good day Sdumo N,
Compliments for the New Year.
Thank you for bringing this to our attention. Please note that our billing department have rectified the incorrect invoice error and have cancelled the new invoice.
Apologies for any inconvenience caused. Stay safe and take care.
Kind Regards,
Cool Ideas*** | ***
Compliments for the New Year.
Thank you for bringing this to our attention. Please note that our billing department have rectified the incorrect invoice error and have cancelled the new invoice.
Apologies for any inconvenience caused. Stay safe and take care.
Kind Regards,
Cool Ideas*** | ***
Cool Ideas Service Provider's reply04 Jan 2022, 11:50
Official
Good day Sdumo N,
Compliments for the New Year.
Thank you for bringing this to our attention. Please note that our billing department have rectified the incorrect invoice error and have cancelled the new invoice.
Apologies for any inconvenience caused. Stay safe and take care.
Kind Regards,
Cool Ideas*** | ***
Compliments for the New Year.
Thank you for bringing this to our attention. Please note that our billing department have rectified the incorrect invoice error and have cancelled the new invoice.
Apologies for any inconvenience caused. Stay safe and take care.
Kind Regards,
Cool Ideas*** | ***